Support & Services

We believe that a company is only as good as its people and we pride ourselves in the commitment our people give to our customers. We offer a range of services to help our customers every step of the way - whether it is exploring Blue Iris for the first time, or helping in times of need.

From technical support to custom application assistance, the Blue Iris team is there to help.

Customer Technical Support

For any customer support issues, please contact our support organization using one of the methods below.

Please check your maintenance agreement for the support service available to your organization.

Professional Services

Our Professional Services Group (PSG) exists to accelerate the implementation of MITEM's products. By maintaining a focus on our own products and related technologies we are able to create the center of technical excellence for MITEM products world-wide. Customers choose to engage with MITEM PSG for different reasons:

Implementation

  • You want to have the Blue Iris Core and subsequent Expansion Packs professionally installed, configured and tested from beginning to end.

Supplemental resources

  • Your overworked IT department needs short-term help to get the new system up and running, or special assistance during a system upgrade, expansion or migration.

Custom development and integration

  • You wish to extend the versatile Blue Iris Core by adding custom functionality and/or integrating Blue Iris with non-standard systems.

For more information on how PSG can help your organization with implementing Blue Iris please contact us at psg@blueiris.com.